Shipping & Delivery
Shipping Policy
Thank you for shopping with Auravia Coffee. We prepare and fulfill your order with care.
Order Fulfillment
Most orders are packed and prepared for carrier pickup within 2–4 business days. Business days exclude weekends and U.S. holidays.
During holidays, promotions, severe weather, or unusually high order volume, fulfillment may take longer. If a significant delay affects your order, we will contact you using the email provided at checkout.
Shipping Rates & Delivery Estimates
We currently ship within the United States.
After carrier pickup, U.S. transit typically takes about 3–4 business days.
Under normal conditions, the typical total time from order placement to delivery is approximately 5–8 business days.
Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, address issues, and circumstances outside our control may affect delivery timing.
Shipment Confirmation & Tracking
When your order ships, you will receive a shipment confirmation email containing tracking information. Tracking updates may take up to 24 hours to appear after the carrier receives your package.
Shipping Address
Please review your shipping address carefully before submitting your order. If you notice an error, contact us as soon as possible.
Once an order has entered fulfillment or has shipped, we may not be able to change the delivery address.
Damaged or Missing Packages
If your order arrives damaged, open, or with items missing, please keep the packaging and contact us promptly at info@auraviacoffee.com with your order number and photos when applicable so we can review the issue and help make it right.